Privacy Policy
starzip Privacy Policy
Last Updated: 2025.02.07
Introduction
This Privacy Policy (“Policy”) describes how starzip (“Company,” “we,” “us,” or “our”) collects, uses, and protects your personal data when you use the starzip platform (“Platform” or “Services”). By accessing or using starzip, you consent to the data practices outlined in this Policy.
If you do not agree with any part of this Privacy Policy, please do not use the Platform.
Information We Collect
We collect different types of data to provide and improve our Services:
2.1 Information You Provide Directly
Personal Information: Name, email address, phone number, and any other information you voluntarily submit.
Financial Information: Wallet addresses and transaction details related to investments on starzip.
Identity Verification (if applicable): Government-issued ID, address proof, and other KYC data when required by law.
Correspondence and Recordkeeping: We will retain records and copies of your correspondence (including e-mail addresses) if you contact us
Surveys: If you decide to participate in surveys available via the Services, you may be asked to provide certain information which may include personal information.
2.2 Information We Collect Automatically
Device Information: IP address, browser type, operating system, and device identifiers.
Usage Data: Pages visited, interactions with features, timestamps, and log files.
Cookies & Tracking Technologies: We use cookies to enhance user experience and analyze traffic.
Mobile Device Information: Device type, Mobile device identification number, geolocation information, time zone, language setting, browser type
Geolocation information: GPS, Wi-Fi, cell-site triangulation, or other locational data
2.3 Information from Third Parties
Blockchain Data: Public transaction details from blockchain networks.
Partners & Vendors: Information from KYC providers, payment processors, and marketing partners.
How We Use Your Information
We use your data to:
Provide, maintain, and improve the starzip platform.
Process transactions and secure your wallet activities.
Conduct identity verification and comply with regulatory requirements.
Personalize user experience and send service-related notifications.
Prevent fraud, enforce security, and investigate suspicious activities.
Comply with legal obligations and respond to lawful requests.
Without limiting the foregoing, you also authorize to use and/or share information as described below:
We may, from time to time, share your information with other companies, who may provide you information about the products and Services they or their partners offer. You may be entitled to prevent us from sharing and/or licensing your personal information to other companies under applicable law. If you wish to exercise this right, please send an e-mail to contact@starzip.io with the subject line, “Privacy Policy.” We reserve the right to ask for information verifying your identity before we begin complying with your request.
We will access, use and share your information as required to fulfill our contractual obligations to you, provide you with support, and to address your questions or requests regarding our Services; We may employ other companies and individuals to perform functions on our behalf. Examples may include providing technical, customer Services and marketing assistance. In particular, our uses a third-party cloud hosting provider to store user information and configurations;
In an ongoing effort to better understand our customers and our Services, we may analyze your information in anonymized and/or aggregate form in order to operate, maintain, manage, and improve the Services. This anonymous information does not identify you personally. We may use this anonymous information and share it with our affiliates, agents, business and promotional partners, and other third parties. We may also disclose anonymous user statistics in order to describe our Services and business to current and prospective business partners and to other third parties for other lawful purposes. We may share some or all of your information with any of our affiliates, subsidiaries, joint ventures, or other companies under common control with us;
As we develop our businesses, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, sale of assets, dissolution, liquidation, or bankruptcy or similar event, your information may be part of the transferred assets; and
To the extent permitted by law, we may also disclose your information: (1) in response to lawful requests by public authorities, including for the purpose of meeting national security or law enforcement requirements, (2) when required by law, court order, or other government or law enforcement authority or regulatory agency; or (3) whenever we believe that disclosing such information is necessary or advisable, for example, to protect the rights, property, or safety of us or others.
If we intend to use your information in any manner that is not consistent with this Policy, you will be informed of such anticipated use prior to or at the time at which information is collected. Data Security
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. We strive to ensure security on our systems and use administrative, technical, and other physical security measures to help protect your personal information. We also use computer safeguards such as firewalls and data encryption, we enforce access controls to our office and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities. Despite our efforts, we cannot guarantee that personal information may not be accessed, disclosed, altered or destroyed by breach of our administrative, managerial and technical safeguards. Therefore, we urge you to take adequate precautions to protect your personal information as well, including never sharing your password with anyone. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Services.
Data Sharing & Disclosure
We may share your data with:
Service Providers: Payment processors, KYC verification providers, and analytics tools.
Regulatory Authorities: If required by law, to comply with legal obligations.
Business Transfers: In case of mergers, acquisitions, or business restructuring.
Third-Party Integrations: If you connect third-party wallets or services to Starzip.
Your publicly visible blockchain activity, such as token transactions, may be accessible to anyone due to the nature of blockchain technology.
We may share your data with: Law enforcement, government officials, or other third parties if we are compelled to do so by a subpoena, court order or similar legal procedure, when it is necessary to do so to comply with law, or where the disclosure of personal information is reasonably necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of the Terms of Use, or as otherwise required by law.
We do not send your personal information to third-party social networks unless you have specifically requested or authorized us to do so. When you broadcast information to such third-party social networks, such information is no longer under our control and is subject to the term of use and privacy policies maintained by such third parties.
Data Security
We implement industry-standard security measures to protect your data. However, blockchain transactions are irreversible, and we cannot recover lost funds or credentials. Users should take precautions to secure their accounts and PIN number.
Third-Party Analytics and Retargeters
We may use third-party analytics (such as Google Analytics) to evaluate your use of the Services, compile reports on activity and events, collect demographic data, analyze performance metrics, and collect and evaluate other information relating to the Services, and mobile and Internet usage. These third parties use cookies, pixel tags, and other related tracking technologies to help analyze and provide us the data. For instance, pixel tags, and other related tracking technologies to help analyze and provide us the data. For instance, pixel tags (also known as web beacons and clear GIFs) may be used to, among other things, track the actions of Site users and email recipients, measure the success of our marketing campaigns and compile statistics about use of the Site and response rates.
By visiting and using the Services, you consent, to the extent permitted under applicable law, to the processing of data about you by these analytics in the manner and for the purposes set out in this Privacy Policy.
For more information on these third parties, including how to opt out from certain data collection (if available by such third parties), please visit the sites below. Please be advised that if you opt out of any Services, you may not be able to use the full functionality of the Services.
For Google Analytics, visit: Analytics Tools & Solutions for Your Business - Google Analytics . Google Analytics is a web analytics Services offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Services. This data is shared with other Google Services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. For more information on the privacy practices of Google, please visit the Google Privacy Terms web page:
Privacy Policy – Privacy & Terms – Google . We also encourage you to review Google’s policy for safeguarding your data:
Safeguarding your data - Analytics Help
We may also use one or more third-party retargeting Services to advertise on third-party websites to previous visitors to our Services. These third-party retargeting Services providers use cookies to serve ads based on a past visit to the Site and may utilize cookies, pixel tags, and other related technologies. Any data collected by such third-party retargeting Services providers will be used in accordance with this Policy. By visiting and using the Services, you consent, to the extent permitted under applicable law, to the processing of data about you by these remarketer Services.
Your Data Protection Rights
Depending on applicable law where you reside, you may be able to assert certain rights related to your personal information identified below. If any of the rights listed below are not provided under law for your operating entity or jurisdiction, we have absolute discretion in providing you with those rights.
Your rights to personal information are not absolute. Depending upon the applicable law, access to your rights under the applicable law may be denied: (a) when denial of access is required or authorized by law; (b) when granting access would have a negative impact on another’s privacy; (c) to protect our rights and properties; (d) where the request is frivolous or vexatious, or for other reasons. Please also note that we may ask you to verify your identity before responding to such requests.
Right to Access. You have the right to access, update or to delete the information we have on you, and you may e-mail us at contact@starzip.io to request a copy of the personal information the Site’s databases currently contain.
The right of correction or rectification. You have the right to have your information rectified if that information is inaccurate or incomplete by emailing us at contact@starzip.io. Using the same email address associated with your use of the Site or your Site account, simply type the words “Correction of Rectification” in the subject line of your e-mail to us.
The right of object. You have the right to object to our processing of your personal information by emailing us at contact@starzip.io. When such objections are not possible, we will advise you accordingly. You can then choose to exercise any other rights under this Policy, to include withdrawing your consent to the processing of your personal information. Using the same email address associated with your use of the Site or your Site account, simply type the words “Object to Processing” in the subject line of your e-mail to us.
The right of restriction. You have the right to request that we restrict the processing of your personal information by emailing us at contact@starzip.io. In your e-mail, please explain how you wish us to restrict processing of your personal information. When such restrictions are not possible, we will advise you accordingly. You can then choose to exercise any other rights under this Policy, to include withdrawing your consent to the processing of your personal information. Using the same email address associated with your use of the Site or your Site account, simply type the words “Restrict Processing” in the subject line of your e-mail to us.
The right to data portability. You have the right to be provided with a copy of your personal information in a structured, machine-readable and commonly used format. You may submit a request via e-mail at contact@starzip.io. When such a request cannot be honored, we will advise you accordingly. You can then choose to exercise any other rights under this Policy, to include withdrawing your consent. Where applicable, we will ensure such changes are shared with any trusted third parties. Using the same email address associated with your use of the Site or with your Site account, simply type the words “Portability/Personal Information” in the subject line of your email to us.
The right to withdraw consent. You also have the right to withdraw your consent at any time where we rely on your consent to process your personal information by emailing us at contact@starzip.io. Using the same e-mail address associated with your use of the or your Site account, simply type the words “WITHRAW CONSENT” in the subject line of your e-mail. Upon receipt of such a withdrawal of consent, we will confirm receipt and proceed to stop processing your personal information. Where applicable, we will ensure such changes are shared with trusted third parties.
The right to erasure. If you should wish to cease use of our Site and have your personal information deleted from our Site, then you may submit a request by e-mailing us at contact@starzip.io. Upon receipt of such a request for erasure, we will confirm receipt and will confirm once your personal information has been deleted. Where applicable, we will ensure such changes are shared with trusted third parties. Using the same e-mail address associated with your use of the Site or your Site account, simply type the words “Erasure/Personal Data Deletion” in the subject line of your e-mail to us.
If you are located in the European Economic Area or the UK, Switzerland or Brazil you have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.
Personal Communication Preferences
To the extent you have registered for the Services, you may access, review, make changes to, and delete your personal information by following the instructions found on the Site or by sending an e-mail to us at contact@starzip.io with the subject line, “Privacy Policy.” We reserve the right to ask for information verifying your identity before we begin complying with a request to review, make changes to, and delete your information.
Return/Deletion of Personal Data
Upon your request we will endeavor to: (1) return all personal information processed in connection with the Services to you in a structured, commonly used, and machine-readable format, and will delete existing copies and backups; or (2) destroy and delete all personal information processed in connection with the Services, including materials or media containing such personal information, and including all copies and backups.
10. Transfer of Data
Your personal information may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By using the Services, you consent to the transfer of your information outside of your country of residence, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal information.
We will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
11. Cookies & Tracking Technologies
A cookie is a small file placed on the hard drive of your computer. When you visit our Site, use our Services, we and certain business partners and vendors may use cookies and other tracking technologies (collectively, “Cookies”). We use Cookies to recognize you as a customer, to customize the Services, other content and advertising, to measure the effectiveness of our promotions, to perform a wide range of analytics, to mitigate risk and prevent potential fraud, and to promote trust and safety across our Services.
Most browsers are set to accept cookies by default. You can remove or reject cookies. However, certain Services in the Services are only available through the use of Cookies. Therefore, if you choose to disable or decline Cookies, your use of the Services and other Services may be limited or not possible.
Pages of our Site may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on individual basis.
Do Not Track: Do Not Track (“DNT”) is an optional browser setting that allows you to express your preferences regarding tracking by advertisers and other third-parties. You can enable or disable DNT by visiting the preferences or setting page of your web browser. We do not respond to DNT signals.
12. Data Retention
We retain your information as long as necessary to provide Services, comply with legal requirements, and resolve disputes.
13. Third-Party Links & Services
starzip may contain links to (or allow you to link to) unaffiliated third-party Services, applications, or websites. We do not control information collection of any third-party Services, applications, or websites that can be reached through such links. We are not responsible for their privacy practices and encourage users to review third-party policies before engaging with them. Any information you provide to any third party is not covered by this Policy and we cannot guarantee the safety and privacy of your information.
Note also that third parties may use Cookies (either alone or in conjunction with web beacons or other tracking technologies) to collect information about you when you use our Services. Information third parties collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and online Services. Third parties may use this information to provide you with interested-based advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, we encourage you to contact the responsible provider directly. If you no longer wish to receive correspondence, e-mails, or other communications from third parties, you are responsible for contacting the third party directly.
14. Children Under the Age of 18
Our site is not intended for children under 18 years of age. No one under age 18 may provide any personal information to or on Site. If we obtain actual knowledge that we have collected personal information from a person under the age of 18, we will promptly delete it, unless we are legally obligated to retain such data. If you believe we may have mistakenly or unintentionally collected any information from or about a person under 18, please contact us using the contact information provided below.
15. Updates to This Privacy Policy
We may update this Policy periodically. The latest version will always be available on our website.
16. Contact Us
If you have any questions about this Privacy Policy, please contact us at contact@starzip.io.
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